Privacy Policy
Last updated: Please update this date when the policy is reviewed.
1. Information we collect
When you submit the free trial form or contact us, we collect the details you provide: the student or parent name, age, country, WhatsApp number or email address, learning goals, preferred days and times, subject interest, and any message you write.
We do not collect payment card details through this website.
2. How we use your information
We use your information only to respond to your enquiry, arrange your free trial class, match you with a suitable teacher, and manage your lessons if you choose to continue.
We do not sell your personal information to third parties.
3. Communication
We may contact you by WhatsApp, email or phone using the details you provide, in relation to your enquiry and lessons. You can ask us to stop contacting you at any time.
4. Children's information
Where a student is a child, we expect the enquiry to be submitted by a parent or guardian. Information about children is used solely to arrange and deliver lessons.
5. Data retention and security
We keep enquiry and student records only as long as necessary for the purposes described above, and we take reasonable measures to protect them from unauthorised access.
6. Your rights
You may request access to, correction of, or deletion of the personal information we hold about you by emailing info@alredwanacademy.com.
7. Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.
